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Website Help

We’re sorry you’re having a problem with Paula Deen.com, but we offer classic Southern hospitality to ensure your issues are resolved in a timely manner.

Please see below for a list of commonly asked questions.

Why is the website not functioning properly?

The most common reason for the malfunction is JavaScript not being enabled in your browser. JavaScript is a core part of PaulaDeen.com and an essential tool for ensuring it runs properly. Ensure that JavaScript is enabled in your browser; if you use multiple browsers, be sure to enable it in each browser you use. To learn how to enable it for your browser, click here for browser-specific guides.

How do I upgrade my Paula Deen Club membership?

  1. Log in by clicking Login in the upper right and entering your credentials.
  2. Go to the Subscribe page.
  3. Enter your information to complete your signup.

How do I cancel my Paula Deen Club membership?

  1. Log in by clicking Login in the upper right and entering your credentials.
  2. Hover over your name in the upper right to see the Account menu. Select Account.
  3. Click on Subscriptions on the left hand side.
  4. Your subscription will be listed. Click View.
  5. Under Actions, hit Cancel to end your membership.
  6. Your Status will change to Pending Cancelation. Your membership will continue until your next billing date. Before you are charged again, your membership will be completed canceled.

Still not sure? Contact us!